Privacy Policy

We collect information you provide to us directly, including your name, email address, phone number, business name, billing and payment information, website form submissions, SMS messages, and support requests.

When you use Job to Paid, we may also collect information created through the service, including call recordings and transcripts, lead and customer records, employee location data, employee time tracking data, account activity, and communications related to your business.

We may collect website and usage information through cookies, analytics tools, advertising pixels, and similar technologies. This can include device information, browser information, pages viewed, referral sources, and interactions with our website or services.

We use information to provide, operate, secure, and improve Job to Paid; support customer accounts; process billing; respond to requests; send service updates; deliver SMS, email, and other communications; measure marketing performance; and comply with legal obligations.

We may use analytics and advertising tools to understand how people find and use Job to Paid, measure campaign performance, and improve our marketing.

When you submit our survey or contact us about Job to Paid, we use the information you provide to respond to your inquiry and arrange a demo. We follow the contact preferences and permissions you provide. If you request text follow-up, Ryan at Job to Paid may text you personally about your inquiry and scheduling a demo. You can ask us to stop contacting you at any time.

Personal follow-up about your inquiry is separate from sharing contact details with advertising partners. Permission to contact you does not by itself authorize advertising sharing.

We use advertising partners to measure campaign results and improve our advertising. On jobtopaid.com, the Meta Pixel measures website visits and survey submissions, including when you have not permitted contact-data advertising sharing. These browser events are separate from sharing the email address and phone number you supply in our survey.

Unless you opt out when saving your advertising preferences, we may share your email address and phone number with advertising partners for matching and personalized advertising. We send these details in coded (hashed) form. Hashing turns contact details into matching values, which allows matching; it does not make them anonymous. After you submit our survey you choose whether to opt out, and until you save a choice nothing from your email or phone is shared. Advertising sharing is optional and does not affect your inquiry or follow-up.

Our current advertising and measurement providers include Meta and Google. We will update this policy when we add other advertising partners, such as TikTok. Listing a possible future partner does not mean that we currently send it your information.

We do not sell personal information for money. We may share information with providers that help us operate Job to Paid, including hosting, database, communications, email, payment, analytics, advertising, customer support, and security providers. Advertising sharing is described separately above and may be classified as a sale or sharing under applicable privacy laws even when no money is exchanged.

Current providers may include Supabase, Vercel, Twilio, Stripe, Google, Meta, and Resend. Operational providers help us deliver the service; advertising providers may also use information for matching and personalized advertising under their own privacy terms and your recorded advertising choices.

We may also share information if required by law, to protect our rights or users, to prevent fraud or abuse, or as part of a business transaction such as a merger, acquisition, financing, or sale of assets.

Job to Paid also processes information on behalf of businesses that use our platform, such as Remarkable Flooring. Their customer communications and advertising are governed by their own notices and permissions. We do not use their homeowner records, message content, or SMS consent records to advertise Job to Paid.

We do not sell or share SMS opt-in records or consent with third parties or affiliates for their marketing or promotional purposes. We may provide information to communications and support providers as needed to operate a business's messaging service and honor its customers' choices. Mobile information collected for a customer business's SMS program is not used for Job to Paid's own advertising. Sharing contact details from Job to Paid's own survey follows the separate advertising choices described above.

Some Job to Paid features allow home service businesses to track employee time and job-related location activity. We process this information to provide the service to the business customer, support job operations, maintain records, and help with account administration.

Business customers are responsible for giving any required notices and getting any required permissions from their employees before using employee tracking features.

Job to Paid may process call recordings and transcripts when call tracking, customer support, sales, or lead management features are used. These records help businesses respond to leads, manage customer relationships, improve service quality, and maintain account history.

Business customers are responsible for complying with call recording notice and consent laws that apply to their business and their callers.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is perfectly secure, so we cannot guarantee that information will always remain secure.

We keep information for as long as needed to provide Job to Paid, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect the service.

You can contact us to request access, correction, deletion, or other help with your information. Some requests may be limited by legal, security, or operational requirements.

You can ask Ryan to stop personal follow-up by replying to his message or contacting support@jobtopaid.com. For a customer business's SMS program, follow that business's instructions to opt out or request help; supported programs accept STOP to opt out and HELP for help.

You can opt out of contact-data advertising sharing when you save your advertising preferences after submitting our survey, and you can change your follow-up and advertising choices at any time with the private link we email you (see Manage Your Preferences below). You can also contact support@jobtopaid.com. Stopping future sharing does not automatically delete information already received by an advertising partner. You can also manage ad personalization through the advertising provider's own settings.

Your browser or device may let you limit cookies or tracking technologies. Some website features may not work correctly if cookies are disabled.

Job to Paid is intended for home service businesses and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may provide additional notice when appropriate.

If you have questions about this Privacy Policy or how Job to Paid handles information, contact us at support@jobtopaid.com.